We have a 30-day money-back guarantee. Our lawyers want us to remind you to review our Terms of Service but here are the high points for you.
For our website projects, if we build you a website and you don’t like it and we can’t fix it to your satisfaction, let us know within 30 days of turning it on. We ask that you give us a chance to fix it. If the work was included in the original package (or we did it) there will be no charge. If we can’t fix it, we’ll give you your money back.
When we do give you your money back, we will be taking your site down so that it’s not accessible on the internet.
Within 30 days of turning on your hosting plan (or renewing it), let us know and we will turn it off and return your money for the last period paid. One thing to know is that we will then turn the plan off, so your site won’t be accessible. If you turned off the hosting plan to have your site hosted somewhere else, we’ll help you move it so let us know that so we can coordinate and keep any downtime to a minimum.
If you purchase our WordPress Security Overhaul and we are unable to get your site working again or your site gets hacked within 30 days we will return your money. If your site gets hacked again, we will, of course, fix your site again as well.